Pricing and billing
One household plan, the trial, where to cancel, and the 60-day money-back guarantee. Current offers live on the pricing page.
Where to find it
Settings → Plan & billing. Only the household owner sees Choose monthly, Choose annual, and Cancel subscription. Everyone else is told to ask the owner.
There is one plan for the household. Your partner is included. The standard price is NZ$12.99 a month or NZ$129 a year, GST inclusive. Every new household starts with a 14-day trial and no card. AI extras are included, with a fair-use limit. Jarful does not publish a number for that limit. The pricing page is the place to confirm the current price and any offer.
A Black Friday offer is on the site until 1 December 2026 (New Zealand time): 30% off for the first 6 months, or 40% off the first year on annual, for a household that has not subscribed before, plus the 60-day money-back guarantee. After that date it is over. Do not expect another discount unless Pricing shows one.
- Open Settings → Plan & billing. The chip says Trial, Active, Past due, or Read-only.
- When you are ready, the owner presses Choose monthly or Choose annual. Checkout runs on Stripe. The card number is entered on Stripe’s page, not in Jarful.
- Receipts, card and billing portal opens Stripe’s portal for the card and receipts, once a customer exists.
- Cancel subscription asks you to confirm. You keep access until the end of the period you have paid for. Nothing is deleted. If you cancel and later start again, you pay the price on offer then.
The 60-day money-back guarantee: within 60 days of the first paid charge, the owner emails [email protected] and includes the subscription id shown on this card. That first payment is refunded in full, one refund per household, back to the original payment method. The wording is in the terms. Asking for the refund does not delete your data.
If the card says payments are not switched on yet, the trial and the data still work. You are not being charged.
What this does not do
There is no free tier after the trial. When a trial ends or a subscription lapses, Jarful becomes read-only: you can view and export, and nothing is deleted, until an owner chooses a plan. Cancelling does not erase the household.
Related
Still stuck?
Email [email protected]. Say what you clicked and what you expected. Please don’t send account numbers, passwords or bank statements.
Jarful is a budgeting tool, not a financial adviser. Nothing on this page is financial advice.